– [Braden] Hello YouTube, this is Braden with Midwest Websites. Your solution for business website design and search engine optimization. Looking for a place to
build your new website? Swing by our store to check
out our variety of WYSIWYGs, cPanels, WordPress environments and more. Link in the description below. Now, if your website was built using one of the many
applications out there like these, that are available for designing
websites for businesses, blogs, or other functions, odds are you may have
gotten an email notification if you hosted them on a GoDaddy cPanel, saying that you were approaching or exceeding your resource limits. Take these email notifications
with a bit of a grain of salt until you’ve taken a
chance to go in and look at the unique features that GoDaddy offers their cPanel users to
check their resource usage, and even manage it a little bit. Today’s video is going to go over those two buttons in particular, that are designed to help you identify whether there’s a problem, and then access what you want to do about trying to resolve it. Now, if you get one of
those notifications, the first thing you’re going to want to do is go into your cPanel, and
go to the homepage area of it, that has your icons, and your resources down
the left hand side. The GoDaddy emails are
typically triggered off of one of three sections in your resources. Your CPU usage, your memory
usage and your I/O usage. The CPU and memory usage are much the same as you would identify with a computer. Since a server is
basically a big computer. They basically dictate
the processing power, and RAM of your server. Which in turn dictates how many processes you
can run simultaneously, and the resources to
execute said processes. The I/O usage basically dictates the speed that data is read and written from disk. By its nature, this is
going to fluctuate a ton. So it’s not really going to be a big deal if you’re getting a notification
specifically for I/O usage. You can go ahead and
disregard that in most cases. If the issue is with your CPU or your memory on the other hand though, the first thing you’re
going to want to do, after taking a look at your
current resource usage, is to assess whether there’s a problem, and then see how long it’s been going on. Now, there’s a button
in your GoDaddy cPanel that will allow you to check on your server’s resource usage as a whole, up to the last 30 days. And it’s called CPU and
Concurrent Connection Usage, in your metrics section. Up at the top of the page
you’ll have notifications, if there have been issues
within the last 24 hours. Don’t worry about those so much right now. Just skip ahead and click
the Details link below those. Once you’re on the details page, you’re going to have access
to a few line graphs here. They’re basically going
to show you by default the resource usage over the last 24 hours, but you can toggle that time frame by clicking on the dropdown, and choosing which time
period you want to look at. Usually it’s going to
be best to take a look at the last seven days and
the last 30 days if possible. This will show you whether
or not your resources are constantly reaching their limits in the CPU and memory area. Your input/output usage a lot of the time is going to fluctuate up and down a lot. So it looks like that you’re
maxing out a lot of the time. Particularly if you’re using
a content management system like WordPress or Joomla or Drupal. Again, don’t worry about
input/output usage here. The memory and the CPU usage are the real indicators
of things going on. Now if you’re just
seeing occasional spikes along the lines of maybe once a day or maybe even a couple times a week. Usually that’s not going to be a big deal. That means that your website most of the time is running
within acceptable parameters. But there’s one period, maybe, where you have a traffic
spike or you have a plugin that’s demanding a lot of
resources for a specific task. Not really a big deal and
not really a sign of abuse. If you’re seeing that
you’re maxing your resources multiple times per day, then that’s where there’s
cause for concern. Now, when you went into your cPanel, if you saw that your memory
usage was still running high, and you have websites that are built using WordPress or another
content management system. The other button you’re going
to want to take a look at is going to be in your software section, called PHP Processes in cPanel. This is going to show you
the actual PHP processes that are running for all
websites on your server at any given time. It’s unfortunately not going to identify which process is which. That’s where you’re going to
want to run a few extra tests using GoDaddy’s P3
Performance Profiler plugin. Or have your web developer go in, and take a closer look
at things on their side, to identify what the
source of the problem is. But this can tell you
whether or not there’s a flaw in one or more of your websites, that are causing your PHP
processes not to close. Now what I mean by that, a PHP process generally should take a fraction of a second in most cases. It opens the process, it does
what it’s designed to do, and it closes. WordPress sites go through
a lot of these all the time. Perfectly normal. But if there’s a plugin or a theme or a conflict that keeps
those processes from closing, they can build and create a
long page long list of these that are going to slowly
drive your memory usage up until it maxes out. And don’t think increasing the memory is going to fix this problem. All you’re doing is giving
your plugins more room to draw from server resources. You don’t want to throw a
band-aid on it, so to speak, by increasing the memory usage. This will not fix a PHP process problem. Now, if you want to see if the processes are the source of your memory usage, if you have a page of
these they probably are. You can go ahead and click
the Kill Processes button in the upper right hand area, and it will clear all
of them off the page. Then you can go back to the
homepage of your cPanel. You might want to
refresh it a time or two. Sometimes it takes a little
bit for the resources to update in real time when they’ve
been maxed out and stressed. And you’ll probably see
that your memory usage has gone down considerably. However, if there is a problem with the design of your website somewhere that’s causing these
PHP processes to build, odds are if you give it a couple minutes, and then go back to
the PHP Processes area, you’re going to see that they’re going to start to fill up your page again. If this is the case and
you have a web developer who works on your website, this
is the time to tag them in. They’re going to need to go in, and take a closer look at things. Like I mentioned, you can try and use GoDaddy’s P3 Performance Profiler plugin, if you want to try and
look at it yourself. But if your CPU or memory usage
is consistently maxing out or threatening to max out
on a consistent basis, you’re probably going to have a tough time getting into your
WordPress admin dashboard to use their plugin to go in
and run the tests yourself. Your web developer can
try a few other things. They can try and go in through SSH. They can try and go in
and work with your files, and database directly to
start disabling plugins, and doing a bit of trial and error. Now, if you want to try
and do the trial and error of testing your plugins and theme to see which one is creating
the conflict or the problem, you can do that. We’ve actually created a video that allows you instruction
on how to go in, and turn off plugins and
theme in your database. I’ll go ahead and include links to those in the description below for you as well. Beyond that, that concludes the tour of the special GoDaddy features for managing resources in your cPanel. If this video has been of help to you, please don’t forget to
like, share and subscribe. Thanks as always for watching
and for your support. Definitely helps the channel. Definitely helps us get
this information out to those who need it. And have a great rest of the day.

Managing Resource Limits like CPU Usage and Memory Usage in GoDaddy’s cPanel
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5 thoughts on “Managing Resource Limits like CPU Usage and Memory Usage in GoDaddy’s cPanel

  • January 6, 2019 at 8:53 am

    Thanks….this really helped.

  • February 24, 2019 at 9:48 pm

    php process doesn't show up on my cpanel. Any reasons why?

  • March 4, 2019 at 9:37 pm

    I've created a followup video that covers how to clear PHP processes in cPanel, as GoDaddy has recently changed their layout and removed this custom functionality. You can find it here: https://www.youtube.com/watch?v=ZNdp5vc-nIk

  • April 5, 2019 at 10:57 am

    What is the solution when full storage space is full?

  • April 17, 2019 at 3:28 pm



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