To perform an HP system recovery in Windows 10, first power off your computer. Disconnect all peripheral devices and cables that are attached to your computer, except the keyboard, mouse, power cord, and monitor, if applicable. If necessary, power on your computer and remove any discs in any media drives. Then power off your computer. Power on your computer. In Windows, select the Start button. Enter HP Recovery Manager and select it from the results. If prompted by a User Account Control, select Yes to continue. Under Help, select Windows Recovery Environment. Select OK to reboot into the Windows Recovery environment. Select Troubleshoot, and then select Recovery Manager. If you have any files on the hard drive you
would like to keep, you must back them up at this point. Select the option to Back up your files first. If you do not back up your files, they will be permanently deleted by the recovery process. Select Next. Select the Auto Selection option To have Recovery Manager automatically identify the files to back up. Alternatively, you can select the User Selection option to manually choose the files and folders to back up. Select Next. Select the types of files to back up, and then select Next. Recovery Manager identifies all files to back up. When prompted to choose where you want to save the backup, insert a USB drive or external hard drive
into any available USB port on your computer. You can also use a blank CD or DVD if your computer has a media drive with write capabilities. Select the drive to save your files, and then select Next. Select Next to copy your personal backup files to the selected drive. The files finish backing up to the drive. Remove the personal backup drive or disc from the computer. Select Next. With the files backed up, Select Recover without backing up your files, and then select Next. Select Next. System Recovery erases all contents on the hard drive and then restores the drive back to its original factory image. This includes reinstalling all original software and drivers. The recovery preparation completes. Follow any prompts to restart the computer. System recovery might install software that was previously installed on your computer. With the software installation completed, the computer restarts. Follow the onscreen prompts to complete setting up Windows. With Windows setup complete, connect any peripheral devices and cables that were previously disconnected. To complete setting up your computer, HP recommends following these remaining steps. First, connect your computer to the Internet. Run Windows update to get the latest updates and security patches for your computer. Set up and install any security software. Make sure to update the software to get the latest version and virus definitions. Install any other applications. Copy any personal backup files that were saved during the recovery process to your computer.

How To Perform an HP System Recovery in Windows 10 | HP Computers | HP
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38 thoughts on “How To Perform an HP System Recovery in Windows 10 | HP Computers | HP

  • February 10, 2018 at 2:19 pm
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    (SO NICE)

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  • February 17, 2018 at 10:28 am
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    Dear HP. I have done restorepoints to all my hp computers. Is recovery will bring back the computer performance back to the original and get rid off viruses trojans malvares?
    Tqvm

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  • February 25, 2018 at 11:46 am
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    I don't have the recovery hp program thing is there a way to get back the or link to download the recovery hp program?

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  • March 17, 2018 at 5:40 am
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    What do i do if i cannot click the System Recovery??? like it’s not color blue it’s color grey please reply ASAP

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  • March 21, 2018 at 8:18 pm
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    i can't perform a beckup due to an error FFFFFF16? what does it means?

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  • March 24, 2018 at 12:27 pm
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    Why there is no any click in window recovery environment?

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  • April 3, 2018 at 2:37 am
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    If you have a problem to where windows or the Bios can’t find the Recovery partition (D: partition), sometimes updating the Bios can help you. It helped me.

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  • April 25, 2018 at 5:25 pm
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    i delete my recovery about 16gb i want to restore it please can you give me link to download it i have HP Pavilion Notebook – 15-ab203nk (ENERGY STAR) please help

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  • May 14, 2018 at 6:11 pm
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    Will doing this delete the partition I created?

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  • June 2, 2018 at 4:38 pm
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    Mine says restoration incomplete what do I do need reply ASAP

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  • June 4, 2018 at 4:20 am
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    Hi HP can i used external drive for correct any error. I mean which u used for back up

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  • June 9, 2018 at 6:20 am
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    When I booted from recovery disc it show me error 0×c00000e9 and in info it shows an I/O error occurred plzz help me to fix it

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  • June 12, 2018 at 3:09 pm
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    I do not have the "Recovery" partition neither HP Recovery Manager. Can you Help Me?

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  • June 29, 2018 at 4:18 am
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    ok i downloaded this for my shitty notebook that i am not able to use cause it is running slow as shit i put this on a flsh drive https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-250-g3-notebook-pc/6732462/swItemId/ob-170670-1 and i can not get it to pull this update from the usb i am using my desktop to put it on my usb drive and then booting to the drive but it says
    there is no media on drive and that bs cause i can pull it up on my desktop??????????????????

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  • July 7, 2018 at 5:29 pm
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    Hi HP, how I would reinstall windows 10 with HP applications in another drive of my Notebook? (And save the recovery mode in the original HDD)

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  • July 9, 2018 at 10:45 am
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    when I select HP recovery manager nothing happens. It will not load.

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  • July 31, 2018 at 4:28 am
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    It says system cannot find the disk specified. Access denied. Please help

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  • August 5, 2018 at 3:22 pm
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    Hey,
    Mine is showing disk error due to which I am not able to turn on my pc,it directly takes me too choose an option. I am unable to reset my pc!!!

    Reply
  • August 9, 2018 at 11:49 am
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    after doing recovery my laptop seems to be in a loop where it gets to 'welcome administrator' and then goes back to software installation. It has done this a number of times. Is this normal? How long should the whole process take?

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  • August 10, 2018 at 10:05 am
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    that work tho danm son👍

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  • August 16, 2018 at 8:29 pm
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    While doing recovery my laptop is stuck in a loop between welcome administrator and software installation, how long does it take?

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  • August 18, 2018 at 11:47 am
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    Plz help me how to reinstall window7 on hp

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  • August 21, 2018 at 2:35 am
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    Hello, HP Computing Support Team. I am so glad watching this helpful video. But unfortunately, i can not find 'HP Recovery Manager' in Windows 10. When i type 'HP System Recovery' in Windows's column, i find nothing. Can you help me solving this problem? Thank you.

    Reply
  • August 29, 2018 at 6:23 am
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    mine was asked for recovery key by bitlocker, how can i get the key?

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  • August 30, 2018 at 3:50 am
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    It won't work for me it takes forever and it says administrator instead of my name for my domain log in…I can't get it back to my original system to log in with my pin number i always log in with…should I take it to a tech shop to get fixed?

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  • September 19, 2018 at 3:06 pm
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    By following this process, is it only format C drive or entire hard disk?
    I have HP Pavilion 15 bc406tx laptop. My laptop has recovery partition. Is it required to create another recovery files on USB drive? Thank you in advance…..!!!!

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  • October 2, 2018 at 1:35 am
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    Does this process take hours? I've been stuck on the screen with the HP logo for about an hour. Not sure if it's working correctly or if I'm going nowhere. Seems like it deleted all the files and then went to that screen.

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  • December 8, 2018 at 1:10 am
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    If I wish replace my original disk with a new SSD, what I must to do in first step? how can backup and restore the original recovery image in the new disk? is this possible?

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  • December 12, 2018 at 10:21 pm
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    Hello hp team, I have a problem : I can't click on "windows recovery environment" I mean the option is in grey and unselectionnable, I hope u will be able to help me.

    Reply
  • December 18, 2018 at 8:08 pm
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    my HP Z800 can't install Windows 10

    GPU: Gtx 1060 3gb
    CPU: Xeon X5550 2,67ghz
    RAM : 96 GB

    Reply
  • January 6, 2019 at 4:15 am
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    Dear hp, after trying to do a Recovery, at the end it tells me (the recovery attempt has failed) how do i fix that, i have the Recovery Media i ordered from HP customer service

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  • January 30, 2019 at 12:58 am
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    I don’t have anything important

    Reply
  • April 12, 2019 at 1:42 am
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    I JUST WANT TO KNOW HOW TO CLOSE THE DAMN THING 🙁

    Reply
  • May 7, 2019 at 9:39 pm
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    I had an infected OS and it mandated that I Format the OS drive and will take it back to work tomorrow to reinsert the HD.  How do I reach the Recovery Process from BIOS or BOOT?

    Reply
  • June 1, 2019 at 1:04 pm
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    How. Much time it will take

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  • August 7, 2019 at 4:11 am
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    I can't access system recovery because its greyed out and im on a all in one pc (windows 10) and check recovery partion is disabled

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  • September 28, 2019 at 10:25 am
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    Please Help,my laptop crashes in software installation part.And starts from at the beginning(recovery manager) , Sorry for my bad english but pls help :/

    Reply

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